Patient reviews
Patient reviews of Helsby Dental Surgery
Rated 4.7 from 200+ Google reviews. Below is a selection in our patients’ own words, from emergency visits and nervous patients to people who have been coming here for years.
Every review below comes from our Google listing, where you can read them all.
Google reviews
In our patients’ own words
A selection from our Google listing, covering emergency appointments, extractions, a check-up with a scale and polish, fixed braces and long-standing patients.
Thank you for seeing me so quickly re my broken tooth. From reception to dentist, you've all been wonderful. My tooth has been repaired and I feel a lot better for it. The dentist was very gentle when administering the local anaesthetic. I've never had such care taken in how every aspect of the procedure was carried out.
Absolutely delighted with the care I received on my last 2 visits. The medical forms I completed online gave the practising dentist all the information he needed for my treatment and as a thorough history was taken, including my medications, he was able to do additional checks on my teeth, gums and jaw prior to treatment. The reception team are very welcoming, warm and friendly - nothing is to much trouble.
Had my routine check-up, scale and polish with S. Rahman today and I couldn't be happier with the experience. S. Rahman was thorough, gentle and took the time to explain everything clearly, making me feel completely at ease throughout the appointment. The scale and polish was carried out with great care, and my teeth feel exceptionally clean.
Anand Muraari Chandrasekaran is by far the best dentist I've ever had treatment from. I've been having treatment from him for a number of years, he's the most professional and polite dentist I've ever seen.
I was able to obtain an emergency dental appointment for my toothache, X ray done resulting in a tooth extraction. Very friendly service with patient care and comfort at forefront of treatment and aftercare advice. I was very happy to be pain free.
I had a good appointment with the dentist, the waiting time wasn't too long and I had time to explain what was happening with occasional pain in my teeth. I have had a following up message asking me to revisit sooner than expected to keep an eye on a particular tooth. Very efficient.
I needed a tooth out and phoned 111 and was given an appointment at Helsby dental practice. It was a little bit scary but I was put at ease and the procedure went as well as can be expected. The reception staff are lovely and professional and I went back today and was checked over. Thanks so much for taking such good care of me.
Having been nervous about procedures I can only describe my visit for treatment as a pleasurable experience. Your staff are so professional, considerate and understanding about your needs and wants. You put me at ease immediately before treatment.
I had to have 2 different procedures in the same week and came out from both without any pain. You hear some horror stories about dentists but these are the complete opposite. An extraction and a filling and each time I was in and out in 45mins. Brilliant.
The shock was that I was seen very close to my appointment time. It was then clearly explained what procedure was going to take place, which was carried out without me gripping the chair handles. Like many I don't enjoy dentist appointments but to be fair I couldn't have been looked after any better.
Always a pleasure to see Dr Chandrasekaran whether it's for a check up with the kids or for him to adjust my fixed braces. I am always greeted with a smile, he is friendly, professional and thorough. All the staff are friendly and helpful and nothing is ever too much trouble.
Was quite nervous going to the dentist, not been for a while. Needn't have worried, the whole team are lovely. Very professional, whilst being caring and putting me at ease.
It was necessary to extract a back tooth. The dentist was kind and professional. Her assistant also was excellent. A very difficult procedure was completed with minimum fuss. I felt in good hands. Can't recommend Mohammadi Chelkasari enough.
My extraction was not straight forward as I will be having an implant in the near future and it's important to preserve as much bone as possible. I am so pleased as he is obviously a very competent skilled surgeon. Thank you for all the care and attention.
I had excellent treatment from Shabin, I was seen to straight away, and Shabin was very thorough.
I'm a very nervous person when it comes to the dentist but everything was explained well, and she helped me to feel at ease. Would highly recommend.
The dentist I see, Jenny, is great for me as I tend to get anxious like most people. Jenny is both professional and personable which helps enormously.
Needed an emergency appointment for a broken tooth. Gave a fast convenient time. Was seen exactly on time by Suma and repair effected very efficiently and pleasantly.
Came in at two o'clock for an emergency appointment as my filling had come out. I have to say it was a good experience, the staff on the desk were very helpful and the lady who treated me was brilliant. She was very polite and chatty, told me everything she was going to do and what I needed on a return visit.
The receptionist was very welcoming and polite, the dentist and the nurse were both very polite and caring, and helpful. I was happy with the service.
Independent records
Where else you can check us
Reviews are one way to judge a practice. These three public records are kept independently of us.
The GDC register
Every dentist, dental therapist, hygienist and dental nurse working in the UK must be registered with the General Dental Council, and the register is public. Our team page lists our clinicians’ GDC numbers, so you can look each one up.
The Care Quality Commission
The CQC regulates dental practices in England, including ours, and publishes its inspection reports on its website.
Anyone treated here can leave a review, and our listing holds all of them. If you have been treated by us, you are welcome to add your own.
If something has gone wrong, we would like the chance to put it right. Our complaints policy explains how to raise a concern and who else you can contact.
Whenever you are ready
Whether you are due a check-up or it has been a while, ring us or request an appointment and our team will help you book the right one.
